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Es Donde Perteneces
Descubre la Iniciativa Hispana de WeStreet: un espacio creado especialmente para ti. Nuestra página en español ofrece educación financiera y detalles sobre nuestros productos y servicios.
Discover WeStreet in Spanish: a space created especially for you. Our website in Spanish offers financial education and details about our products and services.
westreet españolCard Management puts you in complete control of your WeStreet credit, debit, or ATM card(s) with access 24/7 to temporarily deactivate a misplaced or stolen card and order a replacement; or cancel an unwanted card completely.
Contact our Care Center via phone or secure email to request your card be locked, unlocked, cancel a card, or order a new card.
If your card is lost or stolen and you need to turn it off immediately 24/7/365, please call (888) 263-3370 for Debit Cards or (866) 820-3887 for Credit Cards.
If you suspect fraud on your WeStreet card, please deactivate your card and contact WeStreet directly to receive an affidavit packet and step-by-step instructions on how to repair the situation.
A secure, encrypted email link is available on the top navigation menu in online banking or the More button under contact us in the mobile banking app.
Report Fraud, Unusual Activity, or Lost/Stolen Card
By Phone
During Business Hours:
Monday – Thursday: 8:00am – 5:30pm
Friday: 8:00am – 6:00pm
Local (918) 610.0200
Toll-free (800) 256.5626
If you suspect fraud on your WeStreet card, please deactivate your card and contact WeStreet. Or if you feel you are a victim of ID Theft, please contact us to receive an affidavit packet and step-by-step instructions on how to repair the situation.
Report Fraud or Lost/Stolen
By Phone
Falcon (Fraud Prevention) (888) 918.7313
Lost or Stolen: (800) 449.7728
If you suspect fraud on your WeStreet card, please deactivate your card and contact WeStreet. Or if you feel you are a victim of ID Theft, please contact us to receive an affidavit packet and step-by-step instructions on how to repair the situation.
WeStreet Federal Credit Union
Attn: Member Services PO Box 267
Tulsa, OK 74101-0267
After Hours Hotline:
Toll-free (888) 263.3370
(NOTE: If you use the After Hours Hotline, please contact the CARE center the following day during business hours to confirm your request.)
Activate your Visa Card with Verified by Visa to get an extra layer of security to protect your identity and your online shopping experience
Members with a Rewards or Interest Rewards Checking account have access to an identity theft specialist, through BaZing!, who can help guide you through restoring your identity, freezing accounts, and repairing your credit.
Login to the WeStreet Rewards App or Online portal to view your Benefits Guide.
If you suspect fraud on your WeStreet card, please deactivate your card and contact WeStreet directly. Or if you feel you are a victim of ID Theft, please contact us to receive an affidavit packet and step-by-step instructions on how to repair the situation.
Imagine your WeStreet card has a vigilant guardian working tirelessly to protect your finances 24/7. Our modern fraud protection systems use advanced technology to monitor your card activity in real-time.
The system looks for suspicious patterns or red flags. These can include unusual purchase locations, many quick transactions, unexpected international charges, or large purchases that are not typical.
When something seems amiss, the system springs into action. You might receive an instant notification via text asking, “Did you attempt $2.16 purchase at XYZ Company?” This prompt communication allows you to confirm or deny the transaction immediately. We may block your card if fraud is suspected to prevent further unauthorized use.
Having a personal financial bodyguard feels like being always alert and ready to act. These protective measures may sometimes cause minor inconveniences. For example, you might need to verify a strange purchase or order a new debit card. However, they offer great peace of mind in our digital world.
The next time you get an alert about possible fraud, remember: it’s not just a message. It’s your financial security team working hard for you.