All physical branches will be closed from Friday, June 7, 2024, at 6 p.m., to Monday, June 10, 2024, at 1 p.m.

You can access your funds at any TransFund surcharge-free ATM or by using your debit or credit card for purchase. WeStreet-owned ATM and ITM services will be unavailable from Friday, June 7, 2024, at 6 p.m., to Monday, June 10, 2024, at 1 p.m.

Access to online and mobile banking will be offline at the end of business on Friday, June 7, 2024, until Monday, June 10, 2024, at 1 p.m.

The shared branching service will be inaccessible at the end of business on Friday, June 7, 2024, through Monday, June 10, 2024, 1 p.m.

The core banking system is the centralized technology hub that supports the fundamental and day-to-day business operations of the credit union. This upgrade is part of our ongoing effort to enhance the security, functionality, and operational capabilities and efficiency.

Although our current core banking system has been instrumental in supporting our day-to-day operations, it has its limitations. The new core banking platform offers numerous benefits, including enhanced processing features, improved data analytics capabilities, seamless integration with third-party applications, and robust scalability to accommodate our future growth.  

The new core banking platform offers numerous benefits, including enhanced processing features, improved data analytics capabilities, seamless integration with third-party applications, and robust scalability to accommodate our future growth. 

This conversion will bring several improvements to your banking experience, including:

• Enhanced Security: Upgraded protection for your financial information and transactions.
• Faster Transactions: Reduced processing times
• Expanded Services: New features and product capabilities to better serve your financial needs.
• Online and Mobile Banking: Joint account holders have individual access to online and mobile banking.
• Deposits: Deposits will be processed continuously during business hours, rather than at the end of the day.
• Overdraft protection: If deposits are credited to an account before noon on the same day an overdraft or non-sufficient funds fee is incurred, you may be eligible for a fee reversal.
• Statements: Multiple accounts will have the option to be viewed on a single statement.

We have been building the new Core Banking System for more than a year now. The official transition to the new Core Banking System will begin on Friday, June 7, 2024, and will conclude on Monday, June 10, 2024.

 The security of your personal and account information is our top priority. We have stringent protocols in place to safeguard your data during the conversion process. To ensure the conversion’s success, our team has implemented comprehensive measures for a seamless transition, including thorough testing, staff training, and contingency plans to address any unforeseen issues that may arise during the conversion period. 

The current timeline for Escrow Analysis is annually process in December. After the conversion on June 10, it will be processed annually on the anniversary date.

Both Special “4” Savings & Christmas Club Savings accounts will be transitioned to Secondary Savings accounts. The annual automatic transfer for existing Christmas Club account will not be carried over.

At this time, the only accounts changing are the Special “4” accounts and Christmas Club accounts. Members with a Special “4” account or Christmas Club account will be transitioning to a Secondary Savings Account.

Yes. Safeguarding your account and personal information is a top priority for WeStreet. Although your data will be safe and secure throughout the entire conversion process, it is always a good practice to follow these tips to keep your information safe. 

· Never share your passwords or PIN with anyone.

· Protect yourself from Phishing emails.  Don’t click on links or provide your information without verifying the message is legitimate.  

· In your email, hover over or double-click the display name under “From” to see the full sender address. Emails sent by WeStreet should contain “@WeStreet.org or e.WeStreet.org.”   Also, inspect the message and sender address looking for misspellings or added or substituted characters.

· Be alert, never send money to someone you don’t know especially using 3rd party services or gift cards.  Be aware of a false sense of urgency to convince you to act now.

· Regularly monitor your account and keep an eye out for unauthorized transactions.  Report unauthorized transactions to WeStreet right away.

· Enable multi-factor authentication for enhanced security whenever it is available and never share your authentication code with anyone.

The conversion is a strategic move to update our core banking system with advanced technology. This ensures we can continue to provide secure, reliable, and innovative banking services. The new system will also allow us to serve our members with more robust products and services.

During the conversion period, access to the affected services will be temporarily unavailable. However, your accounts and services will remain secure, and any scheduled transactions or payments will be processed as usual once the system is back online.

Absolutely. The security of your personal and account information is our top priority. We have stringent protocols in place to safeguard your data during the conversion process.

Please feel free to reach out to our dedicated member support team at 918.610.0200 or visit a branch near you.

Yes. WeStreet debit and credit cards, including their PINs, will continue to function throughout the transition period. Although unlikely, large purchases may be declined while the system is down. If you have a big purchase planned during the transition period that you plan to pay with your debit card, it is recommended that you find a solution like cash, credit card, check, or a cashier’s check before the transition period.

Due to the complex nature of the transition, the conversion and onboarding process requires our system to go offline. This ensures a secure transfer of data to the new Core Banking Solution.

No. If you have previously enrolled in online banking, you should be able to access your accounts online using the same credentials as before the transition. However, you may be asked to revalidate your login through our 2-step verification process the first time after the transition is complete.

No. All existing members will have the same member.

Yes. You can access your funds at any of TransFund surcharge-free ATMs or by using your debit or credit card for purchase.

Yes. Deposits will be processed without interruption. However, if they are not processed by 5:00 p.m. on Friday, June 7, 2024, some deposits may not be reflected on your account until Monday, June 10, 2024.