Core Banking System Conversion

Coming June 7, 2024

On Friday, June 7, 2024, we will begin converting our current core banking system to a more advanced and sophisticated platform.

A core banking system is a centralized technology hub that supports the fundamental business operations of the credit union.

Frequently Asked Questions
Effective June 10, 2024

What is a Core Banking System?

A centralized technology hub that supports the fundamental business operations of the credit union.

Why Are We Changing The Core Banking System?

The new core banking platform offers numerous benefits, including enhanced processing features, improved data analytics capabilities, seamless integration with third-party applications, and robust scalability to accommodate our future growth.  

Will Online and Mobile Banking Change?

No, online and mobile banking will remain the same.

When is the Core Conversion Happening?

We have been building the new Core Banking System for more than a year now. The official transition to the new Core Banking System will begin on Friday, June 7, 2024, and will conclude on Monday, June 10, 2024. More information to come.

Escrow Analysis Changes

The current timeline for Escrow Analysis is annually process in December. After the conversion on June 10, it will be processed annually on the anniversary date.

Special "4" Savings & Christmas Club Changes

Both Special “4” Savings & Christmas Club Savings accounts will be transitioned to Secondary Savings accounts. The annual automatic transfer for existing Christmas Club account will not be carried over.

Is my account changing?

At this time, the only accounts changing are the Special “4” accounts and Christmas Club accounts. Members with a Special “4” account or Christmas Club account will be transitioning to a Secondary Savings Account.

Are my accounts safe?

Yes. Safeguarding your account and personal information is a top priority for WeStreet. Although your data will be safe and secure throughout the entire conversion process, it is always a good practice to follow these tips to keep your information safe. 

· Never share your passwords or PIN with anyone.

· Protect yourself from Phishing emails.  Don’t click on links or provide your information without verifying the message is legitimate.  

· In your email, hover over or double-click the display name under “From” to see the full sender address. Emails sent by WeStreet should contain “@WeStreet.org or e.WeStreet.org.”   Also, inspect the message and sender address looking for misspellings or added or substituted characters.

· Be alert, never send money to someone you don’t know especially using 3rd party services or gift cards.  Be aware of a false sense of urgency to convince you to act now.

· Regularly monitor your account and keep an eye out for unauthorized transactions.  Report unauthorized transactions to WeStreet right away.

· Enable multi-factor authentication for enhanced security whenever it is available and never share your authentication code with anyone.

 

Stay Tuned

We are committed to keeping you informed throughout the core banking conversion process. This webpage will be periodically updated as new information becomes available. We appreciate your patience while we build a more advanced and sophisticated platform.