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August 06, 2025

Guided Investing FAQs

Written by:
Baylor Cox
Reviewed by:

What is Guided Investing?

Guided Investing is an automated investment tool that recommends and manages a portfolio based on your risk tolerance, financial goals, and preferences. It uses automated monitoring to rebalance your portfolio on a quarterly basis.

How We Figure Out Your Risk Style – and Why it Matters

Once your risk tolerance is determined, Guided Investing recommends a diversified portfolio designed to align with your goals. The portfolios are built using a mix of low cost ETF’s that span across multiple asset classes, such as equities and bonds, to balance risk and potential returns based on your investor profile.

Why Your Portfolio Rebalances (and What That Actually Means)

Your portfolio is automatically rebalanced once per quarter to ensure it stays aligned with the target asset allocation in the selected portfolio. Over time, market fluctuations can cause certain assets to become overweight or underweight in your portfolio. Quarterly rebalancing adjusts your holdings in an effort to maintain your intended risk level. If you deposit additional funds between rebalancing periods, the system will allocate them according to the asset allocation in the selected portfolio without triggering a full rebalance. However, during the next scheduled quarterly rebalance, your asset mix may be adjusted to reflect any market shifts or changes to your investment strategy.

Behind the Scenes: How Trades Happen in Guided Investing

Guided Investing automatically executes trades on your behalf in response to deposits and withdrawals. In addition, we will buy and sell assets to keep your portfolio aligned with your target allocation (rebalancing), as described below.

How Your Personalized Portfolio Comes Together

While Guided Investing recommends an optimized portfolio for you, some customization options may be available, such as choosing socially responsible investments or adjusting your risk tolerance over time. In addition, you may place restrictions on the portfolio by removing particular securities from the portfolio.

How does Guided Investing Select a Portfolio for Me?

Once your risk tolerance is determined, Guided Investing recommends a diversified portfolio designed to align with your goals. The portfolios are built using a mix of low cost ETF’s that span across multiple asset classes, such as equities and bonds, to balance risk and potential returns based on your investor profile.

Can I Customize My Portfolio?

While Guided Investing recommends an optimized portfolio for you, some customization options may be available, such as choosing socially responsible investments or adjusting your risk tolerance over time. In addition, you may place restrictions on the portfolio by removing particular securities from the portfolio.

Is My Money Safe with Guided Investing?

Your investments are held with a qualified custodian, RQD* Clearing, LLC, an SEC-registered broker-dealer and member of FINRA/SIPC. However, as with any investment, there is no guarantee of returns, and your portfolio is subject to market risks.

How do I get Started with Guided Investing?

To get started, you simply need to answer a few questions about your financial goals and risk tolerance. Once your profile is set up, the system will recommend and manage your portfolio automatically.

How is My Risk Tolerance Determined?

Your risk tolerance is assessed based on factors such as your financial goals, investment timeline, income, savings, and responses to questions about how you handle market fluctuations. We use this information to assign you a risk score that guides our portfolio recommendation.

How Does Trading Work in Guided Investing?

Guided Investing automatically executes trades on your behalf in response to deposits and withdrawals. In addition, we will buy and sell assets to keep your portfolio aligned with your target allocation (rebalancing), as described below.

When and Why Does My Portfolio Rebalance?

Your portfolio is automatically rebalanced once per quarter to ensure it stays aligned with the target asset allocation in the selected portfolio. Over time, market fluctuations can cause certain assets to become overweight or underweight in your portfolio.

Quarterly rebalancing adjusts your holdings in an effort to maintain your intended risk level. If you deposit additional funds between rebalancing periods, the system will allocate them according to the asset allocation in the selected portfolio without triggering a full rebalance. However, during the next scheduled quarterly rebalance, your asset mix may be adjusted to reflect any market shifts or changes to your investment strategy.

What Fees are Associated With Guided Investing?

“Robo investing” advisors typically charge a subscription fee or an advisory fee based on a percentage of your invested assets. Third-party fees, such as fund expense ratios, may apply depending on the specific investments within your portfolio.

What happens if My Financial Situation or Goals Change?

If your financial situation, investment goals, or risk tolerance change, it’s important to update your investor profile to ensure your portfolio remains aligned with your needs. Based on your updated information, we may recommend a new asset allocation or portfolio strategy during the next quarterly rebalance.

Can I Re-Take My Risk Tolerance Questionnaire (RTQ)?

To retake your Risk Tolerance Questionnaire, please click on the Guided Investing account card on your homepage, then select “Retake Questionnaire” to submit your updated responses. Please note: this can only be done prior to making a deposit into your Guided Investing portfolio.

Who Can I Contact if I Have Questions About Guided Investing?

You can contact AdvisiFi by phone 888-983-2897 or by email [email protected]

*Investment advisory services provided by AdvisiFi, LLC (“AdvisiFi”), an SEC-registered investment adviser. Registration does not imply a certain level of skill or training. Securities and brokerage products offered by InvestiFi Securities LLC (“InvestiFi Securities”) and RQD* Clearing LLC (“RQD”), SEC-registered broker-dealers and members FINRA/SIPC. AdvisiFi, InvestiFi Securities and RQD are not affiliates of WeStreet Federal Credit Union (“Financial Institution”). The Financial Institution does not provide investment advisory or brokerage services, and nothing on this website should be considered an offer, solicitation of an offer, or advice to buy or sell securities or investment products or to open an investment account.

Cash and securities held by RQD are (1) not insured by the FDIC, NCUA or other government agency, (2) not guaranteed, (3) not WeStreet Federal Credit Union deposits or obligations, and (4) may lose value. Securities and investments offered by InvestiFi Securities involve risk, including possible loss of principal.