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Descubre la Iniciativa Hispana de WeStreet: un espacio creado especialmente para ti. Nuestra página en español ofrece educación financiera y detalles sobre nuestros productos y servicios.
Discover WeStreet in Spanish: a space created especially for you. Our website in Spanish offers financial education and details about our products and services.
westreet españolWe have updated our Business Banking experience by combining our consumer and business banking mobile apps to give you a more streamlined experience.
Q: What will happen to my login experience for the WeStreet Business App?
A: You will be able to sign in to both your retail and business accounts using the same WeStreet Mobile Banking app. If you have both consumer and business logins, you can store one of each of those credentials and select which account you wish to login to from the WeStreet Mobile Banking app sign in screen.
Q: Do I need to update my login credentials?
A: No, your existing consumer and/or business credentials will work on the WeStreet Mobile Banking app.
Q: Is there anything I need to know as a consumer or business customer?
A: If you are a consumer-only customer, the release of the WeStreet Mobile Banking app will not impact you. For business customers, you will need to download the application update to your retail application to begin using Single App.
Q: What will happen to my current Business Mobile Application?
A: Your existing Business Mobile application (BMA) will remain on your phone. However, we will no longer be making updates to the app. Soon, the app will no longer sync and update correctly.
Q: What happens if I don’t upgrade to WeStreet Mobile Banking app immediately?
A: You can continue to use the legacy Business Mobile application (BMA) if you have downloaded it. However, once WeStreet Mobile Banking migrations are complete, legacy BMA will no longer be supported. If you face any issues within the legacy application, you will be instructed to download the WeStreet Mobile Banking app.
Q: Will there be any changes to mobile features or functionality with the WeStreet Mobile Banking app?
A: No, all existing features and functions within the legacy Business Mobile app will be available, but no new features or functions will immediately be available in the WeStreet Mobile Banking app.
Q: Are there any changes to mobile data entry or reporting?
A: No, all data entry and reporting should remain the same through the WeStreet Mobile Banking app. You will be able to continue viewing Consumer vs. Business sign-ins.
For example, automatic transfers and reports that were created will stay the same.
Q: Can I register as both a business and consumer user from the WeStreet Mobile Banking app?
A: No, at this time, only consumer registration will be supported via the WeStreet Mobile Banking app. If you have multiple accounts you wish to log in to, you can do so from the WeStreet Mobile Banking app sign in screen.
